Here at Arden University we are committed to improving access to higher education and helping you achieve your goals. Our flexible and supportive courses are often the start of a journey that sees our students break free of limitations, work hard and become the best they can be. You can find out more about the Learning Experience at Arden University or find answers to some frequently asked questions below.

Can I do it?

Will I find the course really difficult?

A university qualification is designed to challenge you and you will have to work hard to achieve your goal. However our admissions team will make sure you don’t enrol on a course that is the wrong level for you and your student support coordinator will help you stay on track. If you start your course and don’t feel its right for you, we can discuss your options. Meet the Student Support team

How will Arden support me?

We pride ourselves on the level of personalised support we offer our students. Your expert tutors will help prepare you for the academic challenge but also for your future career. Your student support co-ordinator will be on the other end of the phone or email for support and to keep you on track. The IT support team make sure your virtual classroom ilearn is working properly. Also our careers portal offers all the practical tools and tips you need to propel your career.

Will I succeed?

Over 25 years we have helped over 50,000 people to succeed. Studying for a university qualification is a big commitment, but with the teaching and support we give you, there’s no reason why you can’t reach your goal. Read some of the testimonials from our past students.

Will there be anyone else like me on the course?

Very likely! We have around 8,000 students from over 150 countries. More than three quarters of students doing a UK university qualification through Arden University are adult learners. We’ve got students from diverse backgrounds, but with the same aim of getting a UK university qualification and transforming their life and career.

I work full time and have a family. Can I still study?

Learning with Arden University is all about flexibility. We believe everybody should have access to higher education, no matter what his or her circumstance is. You can study from as little as eight hours per week depending on your course and you can study at your own pace. With so many ways to access your learning resources, be it by laptop, phone or tablet, you can fit study around your life.

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How will I learn?

How will I learn?

If you enroll on one of our distance learning courses, there is no campus, no fixed timetable and your university is open 24 hours a day, 7 days a week! The qualification at the end is the same as any other UK university course. We provide you with all the study materials you need, a team of expert tutors and other support to get you through.

We also have study centres in London that offer full time degrees and MBAs using our innovative ‘compressed blended learning’ schedule. You get all the same great online materials and support, with the addition of two days face to face seminars per week during term times (degrees) or evening study (MBAs). Learn more about the Learning Experience here.

What is blended learning?

This new way of studying provides the best of face-to-face and online learning. You attend regular classroom sessions on campus with other students and the rest of the time you access materials and resources such as tutorials, lessons and exercises online, working at your own pace. You upload coursework and assignments to a secure online zone with easy access to a tutor via Skype, email, webchat or phone. Our blended learning model enables you to complete a full three-year degree, with just 2 days face to face commitment per week in one of our London study centres or study your MBA in evening sessions. Find out more here.

Do I need a computer?

You’ll need a connected device to access and download learning materials. Ideally this will be a computer, but you can also access ilearn through many different devices such as mobile phones, tablets and laptops, or your local library may have resources you can use. Additionally if you choose to study at one of our London study centres you will have access to their computer rooms. Go to our Study Centre page for more information.

What study materials do I get?

Your learning materials are developed by subject specialists and have been developed with your future career in mind – so you get not just the theory to help you pass your exams, but also real-life, practical examples to make things easier to understand and to help you later thrive in the workplace. As well as access to your modules in ilearn, you will also find discussion forums and live chat, study schedules, an online library and EBSCO (an online research database) to help your studies.

How much time do I need to study per week?

It varies depending on which course you are studying but generally we recommend between 8 and 15 hours per week. The best thing to do is to contact your Admissions Advisor who can provide the detail on each course. With Arden you have flexibility to set your own pace of study and you can take longer to complete a module if you have commitments that make studying difficult, but equally you can complete your course in the minimum time if you are willing and able.

How can I contact my tutor?

There are many ways to do this. Tutors often use forums to give general feedback, which all students can benefit from, plus you can live chat, email or call your tutor. As with everything else with Arden, you can do it whenever is convenient and using the latest technology.

Will there be any classroom lectures & will I be able to meet my tutor face-to-face?

Only blended courses at our London, Birmingham or Manchester study centres have face to face sessions. All of our other courses are distance or online learning where you will interact with your tutor via live tutorials or web chat, email and skype.

Can I study from anywhere in the world?

Yes, we have students from all over the world. Some courses require you to sit formal exams at the university, but we can arrange a local venue if you’re not in the UK.

The practical bits

Will I get a student card?

Yes you will be issued with an Arden Student card and you can apply for an NUS extra card if you wish.

Is there a graduation day?

Yes you will be invited to attend a graduation ceremony.

Do I have to pay for everything upfront?

No, we have lots of flexible payment options. You can pay as you go, apply for a student loan or get employer funding. Speak to our admissions team for all the options.

How do I pay?

You can pay online or call us on the number at the top of the page. We accept credit and debit cards (Visa, Mastercard and UK Maestro), bank transfers and cheques. Currently we are unable to accept Amex cards for payment. If you have a UK current account, you can also pay with the Barclays Pingit mobile phone application. Students can also pay via PayPal if they are paying in GBP.

Is there a charge when making a bank transfer from outside the UK?

There usually is. We need to receive your payment in full, so please talk to your bank about this. They can tell you how much the charge is and make sure we get the full amount.


Do I have to pay for the careers service?

No. At Arden we believe that your studies and your career go hand-in-hand, so this is why we provide this service alongside your studies. If career advancement is high on your agenda we want to support you. Visit our Career impact area.

Can’t find the answer to your question?
Call Us 0800 268 7737
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